Outstation Taxi Booking FAQ Frequently asked questions

In order to help with your taxi-related questions, we’ve compiled some of the most common inquiries we get about our taxi service in addition to the normal “what time are you on until?”
Question: Can you also pick us up because we need to go a long way to an event?
Answer: Yes, we frequently transport clients across the country to attend a variety of events, including conferences, funerals, and weddings. Most of the time, if it’s possible, our driver will wait for you locally so that we’ll be there when it’s time for you to return.

Question: Do I have to pay for my cab or airport transfer in advance?
Answer: Yes, a 20% payment is required to reserve your spot on one of our airport shuttles for your upcoming vacation.

Question: Can I pay for my trip with a credit card?
Answer: Yes, we are aware that nowadays, clients may not always have cash on them. We therefore accept cash, checks, and credit/debit cards in addition to bank transfers.

Question:  Are wheelchairs accepted?
Answer: Sadly, we do not currently own any wheelchair accessible vehicles; but, we do have contacts in the sector who we are pleased to recommend to you.

Question: Do you allow animals?
Answer: Since our very own Angus the Rottweiler is a member of the Stripes family, we are naturally happy to transport your pet in our taxis. We can assist you whether you are going on a family vacation, enjoying a day out, or just need a taxi to the neighbourhood vet. In order to ensure that pet-free travellers are not inconvenienced, we make sure to keep our cabs immaculate in between carrying our four-legged guests.

Question: Can you assist us in ordering a cab for a group?
Answer: Yes! We just added a minibus to our fleet, enabling us to accept group reservations for up to 8 passengers per vehicle. We can reserve many vehicles if you need a taxi in Norfolk for a large party booking for a wedding or event, or if the distance is short, we can make several runs to complete your transfer.

Question: What happens if our flight is delayed even if we have an airport transport reserved?

Answer : As soon as you learn of your flight delay, please inform us through phone or our contact form. In order to inform our driver of any in-flight adjustments, we will also monitor your arrival time depending on the flight number you provided when making your reservation. If there is space available, we’ll just change the schedule of your trip. We collaborate with other taxi transfer providers and will make every effort to cover your collection in the unlikely event that we are unable to do so because of a protracted flight delay.

My flight has been modified. Can my transfer be changed?

In most circumstances, depending on the amount of notice, and provided we have availability for the new time/date, we should be able to reschedule your move. Give us a call and let us know the specifics of your new flight, and we’ll do everything we can to accommodate the adjustment.

Can you make arrangements for collections from many places?

Of sure, I say. Simply include the information about your pick-up locations in the notes area when making your reservation, and we’ll provide you with a quote for however many pick-ups you need.

Regarding my reservation for an airport transport, a taxi, or a minibus, I have more inquiries. Please feel free to visit our website if you have any additional inquiries. We are a welcoming group and would be pleased to assist you with any inquiries you may have regarding taxis.